Privacy Policy
Effective Date: July 31, 2025
LeadBranch.io (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the “Platform”). By using the Platform, you consent to the data practices described in this Policy.
- Information We Collect
We may collect the following types of information:
- Information You Provide
- Name, email address, phone number, company name
- Login credentials (username, password)
- Payment and billing information
- Information submitted via contact forms, surveys, or support requests
- Lead Data
If you use our CRM and campaign tools, you may upload or input information related to your leads (“Lead Data”). This may include:
- Contact information (e.g., name, email, phone)
- Demographic or behavioral information
- Consent or subscription preferences
You are solely responsible for ensuring you have obtained the proper rights and consents to collect and process Lead Data.
- Automatically Collected Information
We may collect information automatically when you access the Platform, such as:
- IP address and location
- Browser type and settings
- Device identifiers and operating system
- Usage data (e.g., pages visited, time spent)
- How We Use Information
We use your information to:
- Provide, operate, and improve the Platform
- Facilitate account creation and authentication
- Process transactions and billing
- Communicate with you (e.g., service announcements, support, marketing)
- Monitor Platform security and usage
- Comply with legal obligations
- How We Share Information
We may share your information with:
- Service Providers: Vendors who assist in operating the Platform (e.g., hosting, analytics, payment processors)
- Legal Authorities: When required to comply with laws, regulations, legal processes, or enforceable governmental requests
- Business Transfers: In connection with a merger, acquisition, or asset sale
- Affiliates and Partners: With your consent or as part of your use of third-party integrations
We do not sell your personal information.
- Data Retention
We retain personal and Lead Data for as long as necessary to provide our services and fulfill the purposes described in this Policy. You may request deletion of your account and associated data by contacting us at: info@LeadBranch.io.
- Your Choices and Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Withdraw consent at any time (if applicable)
To exercise your rights, contact us at: info@LeadBranch.io.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
- International Users
LeadBranch.io is based in the United States and the Platform is intended for U.S.-based clients. If you access the Platform from outside the United States, your information may be transferred to and stored in the U.S., where data privacy laws may differ from those in your jurisdiction.
- Children’s Privacy
The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child under 18 has provided us with personal data, we will delete it.
- Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before submitting information.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date. Continued use of the Platform after changes constitutes acceptance.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
LeadBranch.io
4370 Chicago Drive SW
Grandville, MI 49418
Phone: (855) 714-2788
Email: info@LeadBranch.io